Privacy Policy

Last updated: May 9, 2026

Welcome to NOVAKRON. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how NOVAKRON collects, uses, stores, and protects information when you visit our website or contact us regarding our additive manufacturing and engineering services.

1. Company Information

NOVAKRON Nahum Het 9, Tirat Carmel, Israel Email: office@novakron.co.il Phone: 04-636-5555

2. Information We Collect

We may collect the following types of information:

Personal Information

When you contact us, request a quote, or submit a form on our website, we may collect:

  • Full name
  • Company name
  • Phone number
  • Email address
  • Project details
  • Uploaded 3D files and technical documentation

Technical Information

When you browse our website, we may automatically collect:

  • IP address
  • Browser type
  • Device information
  • Operating system
  • Website usage data
  • Cookies and analytics information

3. How We Use Your Information

We use the collected information to:

  • Respond to inquiries and quote requests
  • Review and analyze submitted 3D files and project specifications
  • Provide additive manufacturing, R&D, and production services
  • Improve our website and customer experience
  • Communicate regarding projects, services, and updates
  • Maintain security and prevent unauthorized access
  • Comply with legal obligations

4. Confidentiality of Uploaded Files

We understand that uploaded 3D models, engineering files, and technical documentation may contain confidential or proprietary information.

NOVAKRON treats all submitted files with strict confidentiality and uses them solely for project evaluation, quotation, manufacturing, and related technical communication.

We do not sell, publish, or intentionally disclose customer files to third parties unless:

  • Required for production or subcontracting purposes directly related to your project;
  • Required by law;
  • Authorized by the customer.

5. Cookies and Analytics

Our website may use cookies and analytics tools to improve functionality and understand user behavior.

Cookies may be used to:

  • Improve website performance
  • Remember user preferences
  • Analyze website traffic
  • Enhance user experience

You may disable cookies through your browser settings; however, some website features may not function properly.

6. Data Sharing

We may share information with trusted third-party service providers only when necessary for:

  • Website hosting and maintenance
  • Analytics services
  • Manufacturing and logistics support
  • Communication and customer support

All third parties are expected to maintain appropriate confidentiality and data protection standards.

We do not sell personal information to third parties.

7. Data Security

NOVAKRON implements reasonable technical and organizational security measures to protect personal information and uploaded files against unauthorized access, loss, misuse, or disclosure.

However, no internet transmission or storage system can be guaranteed to be completely secure.

8. Data Retention

We retain personal information and project-related files only as long as necessary for:

  • Business and operational purposes
  • Project communication and support
  • Legal and accounting requirements

We may securely delete files and information when they are no longer required.

9. Your Rights

Depending on applicable laws, you may have the right to:

  • Request access to your personal data
  • Request correction of inaccurate information
  • Request deletion of personal data
  • Withdraw consent for certain uses
  • Request limitation of data processing

To exercise these rights, please contact us at office@novakron.co.il.

10. Third-Party Links

Our website may contain links to third-party platforms such as LinkedIn or Facebook. We are not responsible for the privacy practices or content of external websites.

We encourage users to review the privacy policies of third-party services separately.

11. International Visitors

By using our website and submitting information, you understand that your information may be processed and stored in Israel or other jurisdictions where our service providers operate.

12. Changes to This Privacy Policy

NOVAKRON may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

13. Contact Us

If you have any questions regarding this Privacy Policy or how your data is handled, please contact:

NOVAKRON Nahum Het 9, Tirat Carmel, Israel Email: office@novakron.co.il Phone: 04-636-5555